Terms & Conditions

Payment Options

For customers inside the EU the displayed prices including VAT / tax are valid.
Customers outside the EU do not have to pay any VAT / tax.  Prices Ex Tax are valid for you.

Miniature Aircraft accepts Wire Transfer or PayPal for payment. Payment via Credit Card is in preparation.

During checkout there is only the Bank Transfer payment option available at the moment. All details about wire transfer and Paypal payment are emailed to you selecting this option.
Please take care that there are always two options depending on the currency (USD $ or Euro €) you use. Please use the correct bank account or Paypal account.

Before you do the payment please wait, because we will contact you to inform you about the shipping charges.

Any duties or taxes imposed by your country are your responsibility.

IT IS A CRIME to falsify trade documents. We do NOT include false value statements - only actual invoices.

Shipping / Delivery Information

Please see Delivery Information

Back Orders
We will NEVER CHARGE YOUR CARD for anything on backorder until it is ready to ship to you. If you have selected an item that is out of stock, we will contact you via telephone or email to allow you choose how to proceed. You will be offered a few options depending on the status of the out of stock item(s).

  1. You may choose to hold your order until it is able to be filled complete.
  2. You may choose to ship the parts that are available now, and hold the backorder portion only. This will incur addition shipping charges.
  3. You may choose to ship the available items and cancel the backorder.
  4. Or you may choose to cancel your entire order.

 

Warranty/Damage/Missing Parts Policy

Warranty Items
The warranty covers defects in material or workmanship or missing components to the original purchaser for 30 days from the date of purchase. Miniature Aircraft will replace or repair, at our discretion, the defective or missing component. Defective components must be returned to us prior to replacement. Any part, which has been improperly installed, abused, crash damaged or altered by unauthorized agencies, is not covered. Under no circumstances will the buyer be entitled to consequential or incidental damages. The components used in this kit are made from special materials designed for special applications and design strengths. We recommend that all replacement parts be original parts manufactured by Miniature Aircraft, to ensure proper and safe operation of your model. Any part used which was manufactured by any firm other than Miniature Aircraft, VOIDS all warranties of the product by Miniature Aircraft.

Damaged Items
If you are not certain that a package is still intact when it arrives, MAKE THE DELIVERY PERSON WAIT while you open the box and verify that the contents survived. Never accept a badly beaten package - from us or anyone else. If there is damage or the shipping box has been broken open and parts are missing, REFUSE delivery and call us. If you have accepted a package and then find that there was damage to an item(s), contact UPS immediately for instructions on filing a claim. Clearance items are not covered by any warranty through Miniature Aircraft. Those parts are sold as is, while supplies last only. By purchasing clearance items you are agreeing to these terms.

Mistakes and Returns
If WE make a mistake and ship the wrong item, call us for authorization to return the item for exchange or full refund.

If YOU make a mistake and decide you don want an item or ordered the wrong thing, call us for instructions. Most items can be returned as long as they are in exactly the same condition as when we sent them. Some items do incur a restocking fee, and some items are not returnable if they have been opened. ANY item returned will ONLY be credited IF you have PRIOR AUTHORIZATION, all of the original packaging AND the invoice (make a copy) and return the item to our store with all shipping and insurance fees paid. We do not accept any CODs. Unauthorized returns will be refused and you will be charged by your carrier for shipping both ways.

Important Legal Information

Warning – Risk of Death or Serious Injury
Remote Control (R/C) Helicopters can be dangerous. Inexperienced pilots of R/C Helicopters should be trained and supervised by experienced operators. All operators should use safety glasses and other appropriate safety equipment, and exercise necessary precautions when fueling, repairing, maintaining, flying, and storing R/C helicopters, and when using or storing R/C helicopter accessories, equipment, fuels, and related materials. R/C helicopters should be used only in open areas free of obstacles, and far enough from people to minimize the possibility of injury from the helicopter or any of its components falling or flying in unexpected directions. The purchaser assumes all liability for all potential damages or claims that might arise from the purchase or handling of any items purchased. By using this products you agree that Miniature Aircraft, its owners, dealers and employees shall have no liability beyond replacement of defective parts provided by Miniature Aircraft.

Miniature Aircraft reserves the right to refuse service to anyone for any reason. We may require faxed signatures and copies of credit cards prior to shipping any order.

We are fully aware that you have a choice in where you buy your products. We thank you sincerely for choosing us.